Tell us what you need help with. Riley will route the next safe step.
Use this page for service access questions, saved-progress questions, job-link safety concerns, partner inquiries, and support routing. Do not send sensitive credentials.
What happens next
Live support routing will send the message to the correct RapidHireMe queue.
Suspicious job links or credential requests should be reviewed before continuing.
Partner, recruiting, Marketplace, payment, and external-facing commitments require leadership review.
Riley keeps the experience encouraging without overstepping.
Riley should show the user what to do now, what can wait, and how to ask for help.
Riley can celebrate progress like “service started,” “resume started,” and “application packet ready.”
Riley will not ask for SSNs, bank logins, employer passwords, tax passwords, or remote-access codes.
Riley routes unclear facts, scam concerns, payment questions, or sensitive topics to review.
Riley can help from any Secretary Service stage.
Riley supports tasks, interview prep, employer email drafts, follow-up planning, retry planning, and payment-care explanations while keeping safety boundaries intact.
Task Coach
See next steps, blockers, optional tasks, and human-review needs.
Resource Hub
Interview prep, employer emails, follow-up help, and offer checklist.
Retry Plan
If placement is unsuccessful, refine the plan and try another round.
$100 Success Fee
Only after verified accepted placement and review approval.